Shipping policy

Shipping policy

Shipping

All orders are shipped from our facilities in Saint-Jean-sur-Richelieu, Quebec.

Delivery in Quebec and Ontario

  • Orders of $70 or more before taxes: free delivery.
  • Orders from $25 to $70 before taxes: $12.99.

Delivery in the rest of Canada

  • Flat rate of $25.

Some remote areas are excluded.

Delivery times

Allow 2 to 7 business days to receive your order. If a product takes longer because of its availability, we will let you know by email.

In-store pickup

You can choose free pickup at one of our stores at checkout. We will write to you as soon as your order is ready.

Damaged package

Check the condition of your package upon receipt. If it is damaged, write to us with a photo at [TO CONFIRM: customer service email].

Returns

See our Return and Refund Policy.