Shipping policy
Shipping policy
Shipping
All orders are shipped from our facilities in Saint-Jean-sur-Richelieu, Quebec.
Delivery in Quebec and Ontario
- Orders of $70 or more before taxes: free delivery.
- Orders from $25 to $70 before taxes: $12.99.
Delivery in the rest of Canada
- Flat rate of $25.
Some remote areas are excluded.
Delivery times
Allow 2 to 7 business days to receive your order. If a product takes longer because of its availability, we will let you know by email.
In-store pickup
You can choose free pickup at one of our stores at checkout. We will write to you as soon as your order is ready.
Damaged package
Check the condition of your package upon receipt. If it is damaged, write to us with a photo at [TO CONFIRM: customer service email].
Returns
See our Return and Refund Policy.
